Error 38 on Bafang DP E170 / E180 / E181 Display

In plain English

This code reports a fault in one of the controller's internal circuits. A one-off can clear with a restart. If it keeps coming back, the manual's answer is your retailer or a shop.

Work from the top. Steps go from free and easy to shop jobs. Switch the bike off before touching any connector. Tick each step as you go. Your progress is saved on this device.

1. 1Restart the system firstFree Bafang's manual says to restart first whenever an error code appears: switch the system off, wait a few seconds, then switch it back on. If the code doesn't go away, carry on with the steps below.
2. 2Unplug and check the main connectorsEasy Switch off and remove the battery. Find the round waterproof plugs along the cables (usually near the handlebar, down the frame and near the motor). Pull each one apart, look for bent pins, water, green corrosion or melted plastic, then push it back together fully with the arrows lined up.
3. 3Ask a Bafang dealer to read the faultShop job Bafang dealers have a diagnostic tool that reads detailed fault data and can update firmware. It often pins down internal faults quickly.
4. 4Have the controller testedShop job If the wiring checks out, the controller may be faulty. A shop can test it and replace it if needed.

Parts you might need

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Only buy a part if the free steps didn't fix it. Always match the voltage and connector type to your bike.

• Electrical contact cleaner spray

  Cleans dirt and corrosion from connector pins and battery contacts.

  Link coming soon