Bafang DP E162.CAN / E163.CAN code list · Bafang DP E162 / E163 Display

Error 11 on Bafang DP E162 / E163 Display

What it means + how to fix it From the manual

Quick answer

Error 11 on the Bafang E162 / E163 means “Motor temperature sensor abnormal.” Most likely cause: a damaged motor cable or connector, or a failed sensor. Try this first: turn it off and on again.

Only occurs when the motor has a temperature sensor.

Try this first

Free, and each takes under 5 minutes.

Turn it off and on again
Look over the motor cable

In plain English

The motor's temperature sensor isn't reporting correctly. Its wires run through the motor cable, so check the cable and connector first. A failed sensor is a shop job.

Step-by-step checklist

Work from the top. Steps go from free and easy to shop jobs. Switch the bike off before touching any connector. Tick each step as you go. Your progress is saved on this device.

1Turn it off and on againFree Switch the display off, wait 30 seconds, then switch it back on. If the code clears, note what you were doing when it appeared, in case it comes back.
2Look over the motor cableFree Follow the cable from the motor along the frame. On hub motors, look closely where it leaves the axle: it often gets pinched when the wheel is removed or crushed when the bike falls. Look for cuts, kinks or bare wire.
3Unplug and check the motor connectorEasy Switch off and remove the battery. Follow the motor cable to its plug (often near the rear axle or under the frame). Pull it apart, look for bent or pushed-back pins, water, corrosion or burn marks, let it dry, then push it back together firmly.
4Dry the bike out if it got wetModerate If the problem started after rain or washing, remove the battery and leave the bike somewhere warm and dry for 24 to 48 hours, then test again.
5Have the motor testedShop job If the cable and connector look fine, a shop can test the motor's wiring and sensors. Opening a motor or working on its high-current wires is a shop job.

Parts you might need

As an Amazon Associate I earn from qualifying purchases. These links go straight to Amazon.

Only buy a part if the free steps didn't fix it. Always match the voltage and connector type to your bike.

Motor extension cable
Replaces a damaged section of motor cable. Must match your connector and pin count.
Link coming soon
Electrical contact cleaner spray
Cleans dirt and corrosion from connector pins and battery contacts.
Link coming soon

Still not fixed?

Pages to try next:

When it's time for a shop: if you've worked through every step and the problem is still there, take the bike to an e-bike shop. Bring your notes on when it happens, plus the code.